Category: Deployment

Reading LLMs Like Patients: What DSM-5 Can Teach Us About AI Behaviour

Most of the time, when we talk about large language models (LLMs), we end up in the weeds of training data and parameter counts. Useful if you’re a researcher; less useful if you’re a leader, policymaker, or practitioner trying to answer a simpler question:

“Is this thing actually behaving in a way I’m comfortable with?”

Two realities make that hard:

The training data is too large for humans to grasp in any meaningful way.

The models are too complex for us to truly understand their internal “decision making.”

But their outputs – the words they put on the page – are something we can read, interrogate, and assess.

Momentum Over Magnitude – Rolling Out GenAI the Lean Way

When it comes to Generative AI, many organisations feel overwhelmed, that they need a massive, enterprise-wide initiative to get started, but you don’t. Whether you’re a small-to-medium enterprise (SME) or a single department within a larger organisation, you can begin your GenAI journey with a few focused steps. No massive enterprise-wide rollout project is required – just smart, strategic, thoughtful action in a quick-start approach.

AI and Change Management: OCM’s crucial role in AI Projects

In a Gartner presentation by Max Goss this week the subject of Organisational Change Management (OCM) in AI projects was brought up. OCM has always been important in IT projects but what makes it different in AI projects? Well, no surprise, it’s not just about the technology, it’s about the usual suspects such as communications, involving the right stakeholders, leveraging change networks and delivering training but there are more things to consider in the rapidly evolving landscape of AI.