One of the challenges about GenAI adoption is simply getting started: picking tools, running pilots, training staff, and rolling out a plan. Another major challenge is where and how GenAI gets introduced into already fragile, tightly coupled organisational systems.
I was watching a Veritasium video (The Strange Math That Predicts (Almost) Anything) about complex systems and the moment they reach a “critical state.” A forest can look calm and stable right up until a single spark turns it into a massive wildfire. Not because the spark was special but because the system was already primed for runaway behaviour.
In a general sense, many organisations today look just like that forest, in a critical state.