Remember when we used to install software from CDs? Then SaaS arrived and changed everything. Next, we’ll witness an even bigger revolution: AI agents transforming how business SaaS applications work. While Salesforce, Workday, and countless other platforms transformed how we work, their application layer could be replaced by intelligent agents that bypass interfaces altogether to work directly with you and your data. The applications will change dramatically, but your business data remains the constant foundation of value. Here’s why this seismic shift will reshape every industry and why you need to prepare.
Tag: AIProductivity
Agentic AI Design: Balancing Autonomy and Control
Agentic AI seems to be talked about constantly and as I’ve talked about in previous articles design patterns matter – same thing applies to AI Agents, design matters. What design patterns, or a least design considerations are there for Agent AI design?