For quite some time I have been concerned about the unrealised value in unstructured data – the myriad of Word documents and PDF’s that contain everything from organisational policies to processes and reports (we aren’t talking about video, images and audio in this article). This increasing amount of unstructured data and the ability to absorb it is one of the things that increases the time that new hires take to become effective or means that a policy (if not encapsulated within a system) does not get adhered to.