As organisations strive to scale AI across their operations, a new playbook from Massachusetts Institute of Technology emerges for those ready to bridge the gap between ambition and execution.
Category: Deployment
AI and Change Management: OCM’s crucial role in AI Projects
In a Gartner presentation by Max Goss this week the subject of Organisational Change Management (OCM) in AI projects was brought up. OCM has always been important in IT projects but what makes it different in AI projects? Well, no surprise, it’s not just about the technology, it’s about the usual suspects such as communications, involving the right stakeholders, leveraging change networks and delivering training but there are more things to consider in the rapidly evolving landscape of AI.